Cookie Policy

How Which Stairlift uses cookies

This Cookie Policy explains what cookies are, why we use them and how you can manage your preferences when using the Which Stairlift website.

Understand the cookies we use
Learn how your preferences are managed
Control or withdraw your consent at any time

Your choice

Cookies are always your decision

You can accept, reject or change your cookie preferences at any time using our cookie consent tool.

Cookies are small text files that are stored on your device when you visit a website. They allow websites to remember certain information about your visit, helping them function correctly and providing a better experience when you return.

Some cookies are essential for the website to operate. Others help us understand how visitors use the website so that we can improve its performance, content and usability over time.

Which Stairlift only uses cookies for legitimate purposes and gives you control over non-essential cookies through our cookie consent tool. You can change or withdraw your preferences at any time.

Always active

Essential cookies

Essential cookies are required for the website to operate securely and correctly. They support functions such as remembering cookie preferences, protecting forms and maintaining website security.

CookieYes

CookieYes provides our cookie consent banner and remembers the choices you make. This allows the website to respect whether you have accepted or rejected non-essential cookies.

Google reCAPTCHA

Google reCAPTCHA helps protect our forms from spam, fraud and automated submissions. It may use necessary cookies and technical information to assess whether a form submission appears genuine.

Optional

Analytics cookies

Analytics cookies help us understand how visitors find and use the website. The information collected helps us improve page content, navigation, performance and usability.

Google Analytics

Google Analytics uses cookies to distinguish visitors and sessions and to produce reports about website usage. This may include information about pages visited, visit duration, device type and general interaction patterns.

Microsoft Clarity

Microsoft Clarity helps us understand how visitors interact with individual pages through tools such as heatmaps, click patterns and session recordings. It uses pseudonymous identifiers to connect activity during a visit.

Google Analytics and Microsoft Clarity should only operate in accordance with the cookie preferences you select.

Management tool

Google Tag Manager

Google Tag Manager helps us manage website tags and connect services such as Google Analytics. It does not normally set cookies itself, but the services loaded through it may use cookies where you have provided the required consent.

Cookie details may change

Cookie names, purposes and expiry periods may change when our website or third-party services are updated. CookieYes provides the current consent choices available when you visit the website.

When you first visit Which Stairlift, CookieYes allows you to accept or reject non-essential cookies and choose which categories may operate.

You can change or withdraw your consent later by reopening the cookie preferences tool on this website. Your updated choices will apply from that point onwards.

You can also manage cookies through your browser settings, including viewing, blocking or deleting cookies already stored on your device. Disabling essential cookies may prevent parts of the website from working correctly.

Rejecting analytics cookies will not prevent you from using the website or submitting an enquiry.

Read our Privacy Statement

Last updated: July 2026

We review this Cookie Policy regularly and update it when the cookies, technologies or services used on this website change.