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Straight stairlift at bottom of stairs

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Visitor Testimonials

Testimonials from Which Stairlift visitors who have purchased stairlifts through our recommendations.

We searched the Web for stairlift suppliers and found your Web site to be very helpful in explaining the technicalities and types of stairlifts available. The information provided is excellent, particularly the FAQ’s section. We filled in your “Find A Supplier” section and through that were contacted by one of your approved stairlift suppliers. They provided us with the best solution to our requirements and the stairlift was fitted within 2 weeks. The fitting was carried out very efficiently in a few hours and the stairlift has been working hard ever since. Thank you again for your help!
John & Diane Barcock

Having trawled through many independent stairlift supplier sites for ideas and costs for the installation of a new stairlift we were no wiser and had become inundated with literature which meant little or nothing to us, until we came across your stairlift website and Guide. Here we discovered unbiased and helpful advice on all aspects of the pros and cons of installing a stairlift. We were introduced to an approved stairlift supplier through the Which Stairlift website and within 2 weeks from first interrogating whichstairlift.co.uk were the contented owners of a stairlift, installed without fuss and which suited our pocket. Without the Guide we would either still be in a complete state of confusion or worse may have picked an option which was much more expensive than suited our needs. For anyone considering the not insubstantial investment in a stairlift we would recommend without hesitation that they look up the Which Stairlift Independent Guide.
Alan & Maggie Bush

Purchased a stair lift, very quick to respond, and arrange a surveyor too visit, followed by phone calls keeping in touch prior to and after installation, very satisfied with the stair lift, and glad to have made the purchase.Well done and thank you Which Stairlift website.

We have no reservations in our praise of the two young engineers who fitted the stairlift. They were kind, courteous, efficient, clean, respectful, knowledgeable, and explained how the stairlift worked with great clarity. I have nothing but praise for them.
H. Brookhouse

I have purchased a stairlift from your recommendation, the service was prompt and affordable I went on your web site on the sunday evening and asked for a call back which they did first thing monday morning they arranged a visit monday afternoon the surveyor was polite and efficient. He worked out a price with the company over the phone which was on speaker so I could overhear the whole conversation, the price was acceptable and the stairlift was fitted on the thursday the fitter was hard working and very clean, you can’t get any better than that. Also since the stairlift has been fitted the stairlift company have phoned me at least twice to make sure everything is ok and my mum is getting on with it. I am totally satisfied with the service and the promptness of it i would recommend you to anybody who is looking for a stairlift.
Yours Sincerely Mr P Hurst

I used your site to discover more about the various stairlift options that might be available and to find a reputable stairlift company to undertake a stairlift survey and hopefully a later fitting of a stairlift. I found the information contained in your website extremely helpful, as it answered many of the questions I had relating to curved stairlifts. I completed the relevant form on the Which Stairlift website in order to find a company operating in my area, and thought at the time I would be lucky if I heard in a couple of weeks, and would have to chase things up even then. However I was very pleasantly surprised when I received contact by both phone and email via your site from a company operating in my home area. They arranged for a representative to attend the following day to undertake a preliminary survey. I knew it would be touch and go whether a stairlift could be fitted as we have a small house and the stairs are curved, steep, narrow, has a low ceiling over part of it, and a couple of doors in the way. The representative also thought it would be tricky, but took our order with a guarantee of a full refund if it became clear that fitting would be impossible. An engineer called and having taken all the measurements spent several days working things out so that a lift could be installed. They pulled out all the stops and the stairlift was designed and installed about a week before my father was discharged from hospital, and even helped us minimise the costs by suggesting a reconditioned stairlift. Many thanks for your excellent web site, by using it I had all my questions answered, and a stairlift fitted in a very difficult space in record time by a company I would thoroughly recommend. It was a delight to see that it fitted my father just right when he came home from hospital, and made his life and that of my mother and myself that much easier.
S. Horwell

We have now had the stairlift for some 8 months. The information provided, the smooth installation and the aftercare have been exceptionally good. Although the stairlift was acquired to help my wife, I too have found it extremely useful when carrying parcels, laundry or meals to our bedroom. It is easy to operate, silent, can be folded to make more room on the stairs and is there when you need it. I do not know how we would have coped given my wife’s medical problems without it. Thank you.

The Stair lift was installed within 4 days!! Overall I am very pleased with your recommendation and the stairlift company who supplied my stairlift.
Yours sincerely Derric Clark

I had a new stair lift fitted approximately 18 months ago for my father who could no longer manage the stairs due to his ongoing health problems. My father was always a very independent man and he found it very difficult to have to rely on other people (even refusing to use a Zimmer frame, suggested by the doctors in the hospital) and although he only lived for 9 months after it was installed it meant that he keep his independence for that much longer. He found it of great benefit and it was gratifying to see him so pleased with it. We still have it installed as my mother feels that it won’t be much longer before she might need the use of it. Thank you again.

Through the Which Stairlift web site I have purchased a stairlift. I have found all members of the company that I have had contact with to be patient and courteous, The installation was completed within an hour. I am extremely happy with my stairlift ant your recommendations.

Through your recommendation I purchased a straight stairlift. The company was very helpful and able to provide and install within a matter of days. They were also very prompt and quick to install enabling my wife to once more negotiate the stairs between the bedroom to the living room unaided.

Couldn’t fault the company that you recommended. From the first visit by the sales representative to the engineer who installed the lift. AND it works perfectly.

I enquired on behalf of my aunt who is 91 and is determined to stay in her own home for as long as possible. Her new stairlift took less than a month tobe installed from the date of first making contact with the company. It is a complicated curved staircase but she was delighted with the service she received, as well as the result. Full marks to everyone concerned! (I should add that her elder sister (nearly 94) who she lives with is proud to tell all visitors that she hasn’t even tried it out yet! But I am sure that she is secretly pleased that it is there should she ever have need of it!) Thank you Which Stairlift web site

In March 2007 I decided, with my father, that it would be a good idea to have a stairlift fitted for him. I searched the internet, found your site, registered his details and went to make a cup of coffee. Before I had got to the kitchen, the phone rang and it was someone from your company requesting further details. They informed me that one or more of their recognised stairlift suppliers would be in touch. I returned to making the coffee but again before the kettle boiled the phone rang. It was which Stairlifts. The lady explained that an agent was in the area and could be with us within half an hour, if that was convenient. An extremely pleasant gentleman duly arrived, explained everything, measured up, phoned to find out about availability and submitted the order. I asked how long we would be waiting for it to arrive, expecting an answer of two to three weeks, but was most surprised when I was informed that the aim was to have it in place within three to five working days. It was installed the following Wednesday, five days after my initial tentative enquiry to yourselves. I call that damn good service. Well done and thank you from my Dad as well as from me. Incidentally, the stairlift has been working perfectly ever since and my Dad has regained the use of his bedroom, which he is very happy about.
Sue Court

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